Returns & Warranty Policies

SATISFACTION GUARENTEED

Your satisfaction is guaranteed! We strive to earn our customers' respect, repeat business, and referrals. If you are a returning customer, welcome back. If you're new to avedia.com.au, please give us a try... We won't disappoint you. A sincere and heartfelt thank you to all of our current and future customers! We truly do appreciate the opportunity to be your power solution.

WARRANTY POLICY

All products come with a warranty against manufacturer defect or failure for a period 12 months unless specified in the product description. This warranty covers replacement of the product. Warranty is void if mishandling, improper use, or defacing of the product that would normally void manufacturer's warranty has occurred. Products damaged due to improper or inadequate packaging when returned for RMA purposes are not granted warranty coverage. avedia.com.au is not responsible for any damage to other parts or personal or property injury as a result of using any of our products or as a result of defective products.

RETURN POLICY
 
To make a smooth returning, you must email us infoavedia@gmail.com, then we will email you an RMA number and the instructions of return within 24 hours. The RMA number allows us to track your return much easier and faster. After receiving your RMA number, please pack the defective item(s) well with supporting materials such as copy of invoice or other information. Customer assumes all costs in shipping to us unless we send wrong items by our mistake, and we assume the cost in shipping back to the customer. All replacement products are shipped in standard way unless a rush is requested.